Prof. Sreejith Krishnakumar, Faculty Operations Management, Qualitative Methods and Information Systems at IIMU, recently co-authored a paper titled, "Expansive or Focused Attention? An Exploration Exploitation Perspective on E-Business Systems and Firm Performance". The paper has been accepted for publication in the Production and Operations Management (POM) Journal. Production and Operations Management (POM) is a prestigious management journal and is part of the following three prestigious management journal lists: Top 20 Journals by Business Week, Top 50 Journals by Financial Times, and Top 24 UT Dallas List. The paper studies the significant influence of the impact of customer-facing e-Business systems on firm performance. The study also highlights the need for dual attention processes on the part of senior executives to fully realize the benefits offered by these systems. Read more